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De beginner's gids voor verkopen op Amazon

Een paar dingen om over na te denken voordat je begint met verkopen
€39 (excl. VAT) per month + selling fees
Get started with
over €47,250 in incentives
A seller smiles as she checks her Amazon sales on her smartphone, new sellers get 10% back up to €45,000
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10% back on your first €45,000 in branded sales, then 5% back through your first year until you reach €900,000 in eligible branded sales (up to €47,250 in bonus value)
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Get up to €850 in ad credits for Sponsored Products

Introduction

Welcome to Selling on Amazon

It's no secret: At Amazon, we obsess over customers. And our customers want a trusted destination where they can purchase a wide variety of goods, which is what makes sellers like you so important. We're always looking for ways to add value for our customers and be Earth's most customer-centric company. As an Amazon selling partner, you take part in offering those customers a better selection, better prices and a top-notch customer experience.
Dark blue globe icon on a white background — Amazon Belgium seller, international marketplace, optimised product listing

Hundreds of millions of active customers in more than 180 countries

Blue Amazon magnifying glass icon — product search tool optimised for Amazon Belgium sellers

195 million monthly unique visitors (in the US alone)

Amazon Seller Central icon — blue calendar and open box, order management and marketplace shipping

$1.9 billion reported sales by selling partners during Prime Day 2021

The Amazon edge

When you start selling on Amazon, you become part of a retail destination that's home to all kinds of selling partners, from Fortune 500 organisations to artisan vendors who make handcrafted goods. They all sell on Amazon for a reason: to reach the hundreds of millions of customers who visit Amazon to shop.
  • In 2020, 185,000 European SMBs sold more than 1.8 billion products in our stores.

FAQ:

Is Amazon right for my business?

The short answer is: yes. The largest household brands sell on Amazon. So do emerging brands that will pop up on your radar soon. Small and medium-sized businesses thrive here, and they account for more than half the units sold in our stores worldwide. Whatever your business—and whatever size it is—we're excited about you growing with us. Find your fit and start selling today.

Don't have an Amazon selling partner account yet?

€39 (excl. VAT) per month + selling fees

Before you start selling

Did you know?

Tools for brand owners

If you own a brand, Amazon offers tools to help you build, grow and protect it. Enrolling in Brand Registry can help you personalise your brand and product pages, protect your trademarks and intellectual property, and improve the brand experience for customers — along with unlocking additional advertising options and recommendations on improving traffic and conversion.

What you'll need to get started

In order to complete your registration, please ensure you have the following handy:
  • Business email address or Amazon customer account
  • Chargeable credit card (international cards are also accepted)
  • Valid passport or ID (identity verification protects sellers and customers)
  • Company registration details, including VAT number

FAQ:

What is a VAT number and why do I need to get one?

If you sell goods in any EU country, it's likely you will be required to register for Value-Added Tax (VAT) in each country you sell in. VAT is a tax that VAT-registered traders in the EU add to the price of the goods they sell, and pass on to the national tax authorities when they file their tax returns. You may be able to claim back a portion of your VAT.

How much does it cost to sell on Amazon?

There are a few different types of selling fees you might pay, depending on your selling plan and the types of products you sell.
Subscription fees
On the Professional selling plan, there's a flat fee of €39 per month and no per-item fee.
Referral fees
These fees are charged per item sold, and they include referral fees (which are a percentage of the selling price and vary depending on the product's category) and variable closing fees (which apply only to media categories).
Fulfilment fees
When you fulfil orders yourself, Amazon shipping rates apply. We charge these shipping rates based on the product category and shipping service selected by the buyer.
FBA fees
For products that Amazon fulfils for you (known as Fulfilment by Amazon or FBA), there are fees for order fulfilment, storage and optional services.
Review the fees that may be associated with your account.

Get to know Seller Central

What is Seller Central?

Once you register as an Amazon selling partner, you'll have access to your Seller Central account. Think of Seller Central as your go-to resource for selling on Amazon. It's a portal to your Amazon business and a one-stop shop for managing your selling account, adding product information, making inventory updates, managing payments and finding helpful content to help you navigate your Amazon business. It's also where you list all your products.
Below are a just few of the things you can do from Seller Central.
  • Keep track of your inventory and update your listings from the Inventory tab
  • Download custom business reports and bookmark templates you use often
  • Use customer metrics tools to monitor your seller performance
  • Contact Selling Partner Support and open help tickets using the Case Log
  • Keep track of your daily sales for all the products you sell on Amazon
Seller Central account
Woman in a black blazer looking at her account on the Amazon Seller mobile app

Go mobile

Use the Amazon Seller app to track sales, fulfil orders, find products to sell, respond to customer questions, capture and edit professional-quality product photos and create listings from your phone.
QR-code om de Amazon Seller app naar je mobiele telefoon te downloaden
Download on the Apple App Store
Google app

VAT compliance

Understanding your VAT requirements

Depending on the nature of your business, you will be required to register for VAT in a European country as per the regulations. This depends on multiple factors, some of which are place of business establishment, business model and your annual sales. Having awareness of various VAT requirements, and knowing how to comply with them, will contribute to a frictionless selling experience on Amazon.
Inzicht in je btw-verplichtingen

Don't have an Amazon selling partner account yet?

€39 (excl. VAT) per month + selling fees

How to list products

Listing your first product

To sell a product on Amazon, you must first create a product listing. Either match an existing listing (if somebody else is already selling the same product on Amazon) or create a new listing (if you are the first or only selling partner).

The specific way selling partners upload and list their products varies depending on their selling plan. To put it simply: Selling partners using a Professional selling partner account have the option of listing their products in large batches using bulk uploading or inventory management with third-party systems.

Find more detailed information about adding products using this Product listing guide.
Je eerste product aanbieden

What you need to start listing products

In most cases, products must have a Global Trade Item Number (GTIN), such as a UPC, an ISBN or an EAN. Amazon uses these product IDs to identify the exact item you're selling. If you match a listing, you won't need to provide a product ID since it already exists. If you're adding a product that's new to Amazon, you may need to purchase a UPC code or request an exemption.
In addition to a product ID, here's some of the important information that goes into each product listing:
  • SKU
  • Product title
  • Product description and bullet points
  • Product images
  • Search terms and relevant keywords

FAQ:

What are restricted product categories?

It's important that customers are able to shop with confidence on Amazon, which is why some product categories (like certain grocery or automotive products) are known as "restricted product categories". Amazon might require performance checks, additional fees and other qualifications in order for you to sell certain brands or list items within restricted categories. You'll be able to request approval from within Seller Central.

Successful listing = successful launch

Following best practices for adding listings can have a big impact on their success. Make it easy for shoppers to find your offers by adding descriptive titles, clear images and concise feature bullets to your items. Avoid things that could negatively impact your launch:
Light blue bowl with a black and white diamond motif, Amazon premium product, modern and elegant design, superior quality

Variation issues

Products that vary only by colour, scent or size might be a good candidate for listing as variations. Ask yourself if the customer would expect to find the products together on the same page. If not, list them separately.
Blue Amazon icon with pencil and image, upload tool for Amazon Seller Central sellers, ad optimisation

Image compliance

Your images must be at least 500 × 500 pixels (increase the size to 1000 × 1000 for high-quality listings) and set against a plain white background. The product should fill at least 80% of the image area.
Btw tools en informatie

Product IDs

Make sure you're meeting the requirements for product UPCs and GTINs (Global Trade Item Number). Consistency in these codes helps promote confidence in the range of products shown in the Amazon catalogue.

Don't have an Amazon selling partner account yet?

€39 (excl. VAT) per month + selling fees

The product detail page

Amazon Seller Central productpagina waarbij wordt aangegeven waar beschrijvingen komen te staan
Your offer details will be displayed on a "product detail page". If you've ever shopped on Amazon, you've seen one. Product detail pages are where customers find all of the relevant information about a particular item.

When multiple sellers offer the same product, Amazon combines data from those various offers on a single detail page. Sellers who offer the product can contribute detail page information — or request detail page reviews if the information displayed is incorrect.

If you sell your products under a registered trademark, consider enrolling in Amazon Brand Registry, a free service that gives you increased control over product detail pages that use your brand name.
1.
Title
200 characters max, capitalise the first letter of every word
2.
Images
500 × 500 or 1000 × 1000 pixels to increase listing quality
3.
Variations
Such as different colours, scents or sizes
4.
Bullet points
Short, descriptive sentences highlighting key features and benefits
5.
Featured Offer ("Buy Box")
The Featured Offer on a detail page. Customers can add to their basket or "Buy Now"
6.
Other offers
The same product sold by multiple sellers offering a different price, shipping options etc.
7.
Description
Keywords improve the chances that people will find your listing

One account for all of Europe

Amazon has unified its online European stores, so you can sell, create and manage your product offers and control your inventory throughout the EU, all from one European selling partner account.
Verkopen in heel Europa
Sell across Europe
Take your business beyond borders and reach millions of customers all across Europe, through amazon.co.uk, amazon.de, amazon.fr, amazon.it, amazon.es, amazon.nl, amazon.se and amazon.pl.
Learn more
Btw tools en informatie

VAT tools and resources

Every country in the EU has its own VAT laws; Amazon's VAT support services help you navigate VAT easily and efficiently — and at no cost for the first year.
Learn more in our VAT Knowledge Centre
Vertaaldiensten

Translation services

Build stronger customer relationships by servicing them in their own language. Use Amazon's translation services to translate your product offers and information.

How to deliver products

Selecting the right fulfilment option

Amazon selling partners have two options for getting shoppers their stuff: You can do it yourself, maintaining your own inventory and shipping products to customers (merchant-fulfilment), or have Amazon take responsibility for packaging, labelling and shipping products through Fulfilment by Amazon (FBA). Each method has its own set of benefits; you just have to decide which one is right for your business.
Selecting the right fulfilment option

The benefits of Fulfilment by Amazon

Around the world, Amazon has more than 200 fulfilment centres, which contain more than 150 million square metres of storage space. With FBA, you get to store your goods on those shelves. You also get Amazon's world-class customer service and returns, along with other advantages that help you scale your business, fast.
Drie gesponsorde productvermeldingen van waterflessen waarbij Amazon Prime verzending mogelijk is

Your products fulfilled across Europe

Fulfilment by Amazon is the ultimate solution to build up and grow your international brand identity. Start selling in Europe by choosing the countries where you want to expand and let Amazon store and distribute your products according to the expected customer demand, at no additional cost to you.
By selling in Europe with FBA, you may increase your sales up to 30%. In addition, you will benefit from Amazon faster delivery and the Prime badge!
Fulfillment in heel Europa

Did you know?

You pay only for the services you use!

Our flexible rate structure makes it easy to be more competitive. With FBA, you only pay for the services you use.
There are no subscription fees, contracts or minimum inventory requirements.
Ship your products to our fulfilment centres and pay for fulfilment services and storage space used.

How Fulfilment by Amazon works

Step 1

Ship your inventory to Amazon. It will be scanned and made available for sale.

Step 2

With each order, Amazon packages and ships the product directly to the customer.

Step 3

Amazon collects payment from the customer and pays you available funds every two weeks.

Step 4

Amazon's customer service team handles questions, returns and refunds.

If you're fulfilling your own orders

Merchant-fulfilled simply means you store and ship products directly to customers yourself. Amazon charges shipping rates based on the product category and shipping service selected by the customer, then passes the amount on to you in the form of a shipping credit.
Bij eigen fulfillment van bestellingen

Don't have an Amazon selling partner account yet?

€39 (excl. VAT) per month + selling fees

You've made your first sale. What's next?

Managing your Amazon business

Your first sale is a big milestone — but it's just the beginning of your growth opportunities selling on Amazon. Once your store is up and running, there are a few important things to keep in mind.

Performance metrics (and why they matter)

Amazon selling partners operate at a high standard so we can provide a seamless, delightful shopping experience. We call it being customer-obsessed, and as an Amazon selling partner it means keeping an eye on these key metrics:
  • Order defect rate (your ability to provide a good customer experience): < 1%
  • Pre-fulfilment cancel rate (initiated by the selling partner before shipment): < 2.5%
  • Late shipment rate (orders that ship after the expected date): < 4%
You can keep tabs on your performance and make sure you're meeting your targets in Seller Central.
Graph showing the health of an Amazon seller account

Customer reviews

Customer product reviews are an integral part of the shopping experience on Amazon, and they benefit both customers and sellers. Make sure you're familiar with the right way and wrong way to get more product reviews and avoid policy violations.

Amazon jargon:

Seller University

Seller University is an online resource from Amazon that contains videos, step-by-step guides, tutorials and training to help entrepreneurs launch (and grow) their business on Amazon.

Don't have an Amazon selling partner account yet?

€39 (excl. VAT) per month + selling fees

Opportunities for business growth

This is only the beginning

The moment you're selling on Amazon is the moment you can start growing your Amazon business. Once you've launched your business, Amazon has tools in place to help you take your business to the next level (or the next couple of levels).

Advertising

Amazon's advertising solutions enable you to reach and engage shoppers, which will help them to compare products or make a purchase. Ads show up right where customers will see them (like the first page of search results or product detail pages). Amazon offers three advertising solutions, and all of them are accessible through Seller Central.

Amazon offers three advertising solutions, and all of them are accessible through Seller Central.
Blue Amazon dashboard icon with computer screen and seller interface, Amazon Seller Central ad optimisation
1. Sponsored Products
Sponsored Products are ads for individual product listings on Amazon, so they help drive product visibility (and product sales). Sponsored Product ads appear on search results pages and product detail pages.
Amazon Seller Central dashboard icon, blue computer screen, optimised Amazon Belgium seller interface
2. Sponsored Brands
Sponsored Brands showcase your brand and product portfolio. They're search-result ads that feature your brand logo, a custom headline and up to three of your products.
Amazon Seller Central blue monitor icon — online seller dashboard, marketplace ad management
3. Amazon Stores
Stores are custom multipage shopping destinations for individual brands that let you share your brand story and product offerings (and you don't need any website experience to use them).

Global expansion

Selling globally is a huge milestone for any business. It means hundreds of millions of new customers and the potential for a big boost in sales. Global expansion has a lot of moving parts, but with Amazon Global Selling, you get to use Amazon's global infrastructure to put your products in front of a worldwide audience.

When it's time to take your business to the next level, use Amazon Global Selling to list and sell your products on any of our online stores in North America, Europe and Asia.
Global map

What makes a great selling partner?

A checklist for growth

Opportunities for growth are all around you — but here are a few things to try in your first 90 days as an Amazon selling partner.
Amazon blue tick icon confirming a selection validated on Amazon Seller Central Belgium
Keep an eye on your account health in Seller Central
Amazon blue tick icon confirming a selection validated on Amazon Seller Central Belgium
Use Fulfilment by Amazon
Amazon blue tick icon confirming a selection validated on Amazon Seller Central Belgium
Offer deals and coupons
Amazon blue tick icon confirming a selection validated on Amazon Seller Central Belgium
Expand your selection by listing more products
Amazon blue tick icon confirming a selection validated on Amazon Seller Central Belgium
Use the Automate Pricing tool in Seller Central

Your first 90 days

The first three months after you launch your Amazon business are an important time for establishing practices that will boost your performance from there on.

Frequently asked questions

Get answers to frequently asked questions about using Amazon for e-commerce.
How do I open a selling partner account on Amazon Belgium?
Opening a selling partner account on Amazon Belgium couldn't be easier, and it's the first step if you want to learn how to sell on Amazon. To complete your registration as an Amazon seller and set up your account, follow the steps below:

1. Go to the official Seller Central Belgium website and click "Sign up" to start creating your account.

2. Log in with your existing Amazon account or create a new one to set up your Amazon account in a way that suits your business.

3. Choose your selling plan: Individual (pay per item sold) or Professional (monthly subscription).

4. Enter your business details, including your name, address, contact details and, if applicable, business registration details and your VAT number.

5. Add your payment details, such as a valid bank account for receiving payments and a credit card for billing.

6. Complete the ID verification process by uploading the required documents (ID, proof of address and business documents if needed).

7. Once your account has been verified, you can access Seller Central, create your listings and start selling on Amazon Belgium and throughout Europe.

Start selling today

Selling on Amazon allows you to reach tens of millions of shoppers, whether you're selling one item or millions. Your account configuration is set to sell across Europe.
€39 (excl. VAT) per month + selling fees
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